We provide both domestic (UK) and international shipping options.
We ship to all UK destinations.
We provide the following options for UK customers.
- FREE – Free standard shipping on all order over £60
- Standard Shipping – 7 working days [including/excluding] dispatch times. £4.50
- Next Day Delivery – If you require faster shipping please email firstname.lastname@example.org to discuss delivery options.
We ship to all countries worldwide using Royal Mails International Tracked and Signed Service. Your signature will be required upon delivery.
Standard Shipping – 14 working days £18
Courier/ Delivery Partner
We use Royal Mail for as our shipping carrier for all domestic orders. All orders are sent using a Signed for service. This requires a signature upon delivery. Once your order has been shipped, you will receive an email to advise, with a link to track your order online.
Lost or Damaged Orders
If your item has not arrived within 10 working days (for standard) or 3 working days (next day delivery) please contact us at email@example.com to advise. We will then open an investigation with Royal Mail and will issue a refund for your order, if applicable.
If your order arrives damaged, please take images as soon as received and before opening and contact us at and we will then advise on the next steps.
Custom and Import Charges
All international customers are responsible for paying import and custom charges for their order, if applied. All queries regarding import duties or custom fees, should be made to the appropriate body/organisation in your country.